We had an excellent experience working with Matt and Heather. They came highly recommended by friends, and the praise was definitely warranted. I note below a few of the things that especially stood out:
First—flexibility and availability: My wife and I weren't able to look at properties during the week, so Matt and Heather worked with our schedules, making themselves available whenever we had time to see a property on weekends. Not once did they say that they were unavailable—they always made it work.
Second—knowledge about the process: This was our first home purchase, so we had tons of questions. Either Matt or Heather (and sometimes both) promptly responded to all of them, and helped guide us through the process without any hitches.
Third—great team and resources: Kristen, the closing coordinator, was immensely helpful in getting us through to the closing. Also, Matt and Heather recommended a mortgage broker, who they'd worked with before, who was also immensely helpful on the bank side of things. As a result, the closing was simple and seamless.
We, like our friends before us, highly recommend Matt and Heather.
Mary & Al
Top-notch! Honest even when it's not to their (fee) benefit. In it for the customer and to earn your long-term business. Great people and easy to work with and easy to recommend to your family and friends. Best of the best!
Ira & Jeremy
Matt and Heather are awesome. They tag-teamed to show us properties all around the city, and once we were ready to put in an offer, they helped every step of the way. They are patient and so easy to work with.
Matt and Heather were a great team to work with. To begin with, I very much valued the team approach—having two different people to receive opinions from was very useful. Moreover, they were extremely accessible, given that I could always access either of their schedules.
They also were extremely well-versed with the intricacies of the process and always had good advice at every turn—I felt like I was in good hands and trusted that everything would be taken care of effectively.
Their network was also tremendously helpful—I ended up getting my loan with one of the people I found specifically through them.
I would definitely consider working with them again if and when the need arises.
It was great working with Matt and Heather. They are not only extremely knowledgeable about the DC market and the various neighborhoods, but they were very patient with us. Just as we were starting to get overwhelmed with our search, they were able to distill those aspects that were most important to us and showed us a series of great options that really hit the mark. They also work really well together as a team to ensure continuous support to us. We definitely recommend them!
Heather helped us navigate the DC market at a time when homes were being snapped up in 5 days or less and when prices were climbing before our eyes. With her help (and patience!), we landed just the right row house in a very competitive deal. The seller's agent made it clear that he wanted to work with us because he likes working with Heather, and I'm convinced this is the reason we were successful in the end. We look forward to working with her and Matt again the next time we plan to buy/sell.
Beth & Todd
Heather and Matt did a great job selling my condo. Since I live overseas, they managed everything for me without my needing to be there. I appreciated that they kept me well informed the whole time. I also give them credit for getting my condo sold very quickly and at a much better price than I anticipated. Thank you, Heather and Matt!
Matt and Heather are extremely easy to work with and do everything they possibly can to make buying and selling property easy and stress-free. They provided me with excellent advice and have given me total confidence in their judgement, expertise, and integrity. Will definitely use them again and recommend them highly! They are even fun to spend a day with :)