Kerry Fortune Carlsen
From day one, Kerry made it a point to really get to know my husband and me. She understood our goals, preferences, expectations and needs straightaway — and, importantly, developed a friendly and accessible rapport, quickly fostering a working relationship based on trust and honesty. We were provided with top-notch service, making the process as smooth and seamless as possible. I initially felt overwhelmed simply because I was unfamiliar with the entire process, but she explained every step so clearly, she was always available to address any and all questions and concerns (big or small), and utilized her expertise and experience to make me feel at ease and taken care of. The process simply could not have gone smoother, and I feel fortunate to have worked with Kerry.
Kerry played a critical role in managing our process of down-sizing. She helped us buy a condo and sell our house in record time, at attractive prices, and managing the sequencing like clockwork, thus making it financially possible to successfully down-size. I wish all transactions in life were that successful and smooth! During our time working together the best part was the ease in which Kerry communicated every detail. Her advice was clear and direct, and we had a relationship of mutual respect. It was a working relationship that started as a professional one and, through the process, I gained a friend. Her service was awesome and beyond my expectations — in fact on a scale of 1-10, I would rate the service we received from Kerry at 10. I would recommend Kerry without any hesitation to anyone interested in buying or selling a home.
Vivek (Buyer and Seller)
Kerry did a fantastic job representing us in both the purchase of our new home, and selling our previous residence. The best part of our relationship with Kerry was the frankness and honesty with which I was able to communicate with her. When she represented my purchase of a property, she carefully listened to me and observed my reactions to the listings I’d seen. Because of her awareness of how I was processing the listings, I was confident knowing that she would not waste my time — and she didn’t! Kerry’s sense of humor helped me to relax and approach the search with optimism. When selling our home, her advice on how to stage everything and what to expect given the state of the market helped me to maintain realistic expectations and resulted in selling our home in the time frame I desired for more than I imagined possible.
Linda (Seller and Buyer)
After having a bad experience with another realtor, Kerry came in and stepped up to the plate. She communicated with me constantly and kept me in the loop. We set a budget for some cosmetic work, and she was able to stay within the budget, actually coming in a little under. It was a pleasure working with Kerry and her staff. She was always available when I had questions, even after closing. I had no previous house-selling experience but I felt confident in Kerry’s professional ability and was able to trust her in the process. I would definitely recommend Kerry to someone in need of an exceptional realtor.
"Kerry is super wired-in to the real-estate market. She knows everyone and everything that is out there in your range. She never quits and will go the extra mile to make the buyer happy. When she takes an assignment she makes it happen. She has a great personality and helps smooth over all the rough parts. Her knowledge of the buying procedure is excellent and made it as easy and fast as it could be. We had a great experience with her. I do not think anyone could be disappointed in working with her."
"Kerry represented us on the purchase of a house and the sale of a house. In both cases, she did an excellent job. She was extremely enthusiastic, energetic, and made us feel as if we were her top priority. In both cases, we feel as if Kerry represented our interests and ensured that we entered into transactions that were fair and represented the best value to us. She was very professional and hardworking, and we highly recommend her."
"Kerry sold my condo in three short days for a price that I did not think was possible in the current market. She staged the condo beautifully and really connected with potential buyers, asking them what it was they were looking for, telling them why my condo would fit their needs and following up on any questions they had. Then, within a few months, she helped me and my fiance find a beautiful house that was within our budget in a neighborhood we never thought we'd be able to afford. We have and will definitely recommend her to our friends."
Lindsay & Chip
"I started out cold-calling from overseas looking for an agent in Washington. Kerry immediately earned my loyalty by demonstrating an incredible ethic of customer service and attentiveness without having even seen me in person yet. This was unusual in a market where agents often choose to avoid the unknown. Kerry, though extremely busy juggling different clients, worked so hard that I always felt well attended to. In short, out-of-town clients are stressed, needy, and very short on time, and it takes a smart agent to handle them. Kerry's sense of customer service leaves nothing to be desired!"
Sarah & Saad
"As a first-time home buyer, Kerry did a great job educating me on the entire process from getting me pre-qualified for a loan, to narrowing the field of potential homes and finally to a successful closing. Her knowledge of the market and understanding where to push and pull during negotiations were an invaluable resource to us. Her dedication and hard work helped us close on the perfect house!"
"Kerry is very professional and she does her homework. Through her hard work, we were able to sell our house for 15% more than we expected to receive."
"Kerry brings something to real estate which you cannot put a price on: honesty/integrity combined with hard work. She will actually search for what a buyer "really" wants, and dig deep for it. Or on a listing, she will tell the seller an honest opinion about what they think the property is worth. As simple as that sounds, it is not as commonplace as you would think. She is smart AND honest."